I’m having trouble with my cell phone, an online functioning or access problem, Google maybe. Our son-in-law offers to help, works with it, patiently, for ages … tells me something about encryption. It’s somehow comforting, even if he does hand it back to me with a shrug. Don’t know if he’s fixed it or not.
In real life, it’s usually my wife or elder daughter who sets me straight on high-tech.
Jnana's Red Barn 